Personal Data Protection and Privacy Policy

(“Privacy Policy”)

Coldworld Engineering Pie. Ltd. (''we'' ''our'', ''us'' or ''Coldworld'') is committed lo protecting the personal data of our customers, suppliers, manufacturers, contractors or visitors/users of our website (''Website''), mobile device applications (“Mobile Apps”) or social media sites in accordance with the Personal Data Protection Act 2012 (“Personal Data Protection Act''). Such personal data refers to data in our possession or control, that alone or with other information which we have or are likely to have access to, allows an individual to be identified (“personal data”). In this Privacy Policy, we refer to our Website, Mobile Apps and social media sites collectively as ''Online Sites''.

This Privacy Policy sets out how we collect, use, disclose, store and protect such persons' (''you'' or ''your”) personal data.

By contacting or contracting with us for the purchase, sale or other matter in relation to our business, or by providing us with your personal data by any means, whether in hard or soft copy, via email, through our Online Sites or any other mode, you agree and consent to the collection, use and disclosure of your personal data in accordance with this Privacy Policy and, where applicable, any other agreed terms.

  1. INFORMATION THAT WE COLLECT FROM YOU

    • When you contact us or provide us with your personal data in connection with purchasing, selling or otherwise contracting with us for any matter in relation to our business, in order for us to reasonably provide goods and/or services to you or lo comply with our contractual obligations with you, you may be asked to provide certain types of personal data which may include (but is not limited to) your or someone else's (e.g. an employee, representative or other person in your organization or an affiliated organization) name, national registration identity card (NRIC) number, passport number, e-mail address, mobile or other telephone number, personal or organization residential/business address, payment information such as credit or debit card information and other identification information. We may also collect personal data in the form of taking copies of your/other person's personal identification documents, via e-mails or letters that you may send to us or photographs/videos that are taken by us or provided by you.

    • By submitting your personal data lo us, you consent lo our use, disclosure, storage or processing of such information in accordance with this Privacy Policy. If you are providing someone else's personal data to us, you agree and acknowledge that you have obtained consent from the named individual(s) for the collection, use and disclosure of his/her personal data by you to us in accordance with this Privacy Policy.

    • When you visit our Online Sites, including via mobile digital routes, we may collect information about your usage of our Online Sites such as your location data, IP address, computer/mobile device operating system and browser type and type of mobile device. Your use of the Online Sites shall constitute your consent lo the collection of such information.

  2. USE AND DISCLOSURE OF YOUR INFORMATION

    • We may use and/or disclose your personal data for any of the following purposes:

      • For our compliance with all applicable legislation, including by submitting such personal data lo the relevant governmental and other authorities as required under any applicable laws or regulations;

      • To communicate with you regarding any matter you have been in contact with us about such as the products and services you have enquired about or have purchased/sold, to facilitate the delivery or fulfillment of your orders/sales, or to collect payment for the products and services purchased;

      • For provision lo third parties, such as our partners/affiliates or service providers that we may engage, in order to facilitate delivery, payment or other aspects of our business with you or for our internal purposes such as with you or for our internal purposes such as auditing and data analysis;

      • To update you on any important notices or updates, or any of our activities or business that we feel may be of interest or would be relevant lo you;

      • in the event of a merger, acquisition, financing, sale or transfer of assets of Coldworld or involving Coldworld, as disclosures to those involved in such event; or

      • To fulfill any legal obligation in any jurisdiction or to cooperate in any law enforcement investigation, to enforce any of the terms of any agreement we have with you or for any other purposes as permitted or required by any applicable law.

    • Your personal data will not be sold or provided to any third party for their marketing or promotional purposes.

    • Subject lo any contrary indication you may have given, we may communicate with you through a-mail, post, telephone or mobile through e-mail, post, telephone Or mobile massaging through the contact information which you have provided.

    • If you do not want us to use your personal data in the way as set out in this Privacy Policy or if you change your mind about being contacted in the future, please let us know by using the contact details set out below.

  3. STORAGE OF YOUR INFORMATION

    • The transmission of information via the internet is not entirely secure and you acknowledge that any such transmission is subject to risk. While we strive to protect your personal data, we cannot ensure the security of your personal data transmitted via the Internet, whether sent by you or us.

    • Once we have received your personal data, we will lake reasonable, necessary steps to protect the data received.

    • The personal data you provide to us may be transferred to and stored on our servers and may be kept in hard cony records.

    • may be kept in hard copy records.

    • We lake steps to protect your personal data in our possession or under our control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.

    • We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  4. ACCESS TO AND CORRECTION OF YOUR INFORMATION

    • If you would like to correct or update any personal data we have about you or if you would like to change or update your preferences in relation to how we may contact you, you can let us know by using our contact details set out below.

    • If you withdraw your consent in relation to the collection, use or disclosure of any or all of your personal data, we may not be able to fulfill our contractual obligations to you and any existing contractual relationships that you have with us may also be affected. In such a situation, our legal rights and remedies are expressly reserved.

  5. COOKIES, THIRD PARTY SITES

    • We may use ''cookies'' on our Online Sites for the purposes of enabling or facilitating certain features and functions of our Online Sites in the provision of our online services to you. You may choose to change your settings (if applicable) to manage or restrict the use of ''cookies'' but this may result in # delay or loss of functionality in the use of our Online Sites.

    • We may from time to time include or offer third party products, services or links on our Online Sites. Should you choose to interact with such third parties or access their services or links, you acknowledge that you do so at your own risk and shall not hold us responsible or liable for the acts/omissions of such third parties and the content and activities of their sites.

    • Online Sites. Should you choose to interact with such third parties or access their services or links, you acknowledge that you do so at your own risk and shall not hold us responsible or liable for the acls/omissions of such third parties and the content and activities of their sites.

  6. AMENDMENT

    • This Privacy Policy may be amended from time lo time and the updated Privacy Policy will be made available via our Online Sites.

  7. HOW TO CONTACT US

    • All comments, queries and requests relating to our collection, use and disclosure of your personal data should be addressed to:

      Coldworld Engineering Pte. Ltd.

      1 Kaki Bukit Avenue 3,

      #05-20, KB-1, Singapore 416087 admin@coldworld.com.sg

      Attention: Ms Albee Sek, Data Protection Officer.